/* ── Help Center – Warungio ── */
/* Professional self-service support hub with integrated live chat */

/* ── Hero ── */
.help-hero {
  background: linear-gradient(135deg, #14532d 0%, #166534 40%, #15803d 100%);
  position: relative;
  overflow: hidden;
  isolation: isolate;
}
.help-hero::before {
  content: '';
  position: absolute;
  inset: 0;
  z-index: -1;
  background:
    radial-gradient(ellipse 80% 60% at 20% 20%, rgba(74,222,128,0.15) 0%, transparent 60%),
    radial-gradient(ellipse 60% 50% at 80% 80%, rgba(34,197,94,0.10) 0%, transparent 60%),
    radial-gradient(ellipse 50% 40% at 50% 0%, rgba(134,239,172,0.08) 0%, transparent 50%);
}
.help-hero::after {
  content: '';
  position: absolute;
  inset: 0;
  z-index: -1;
  background-image: url("data:image/svg+xml,%3Csvg width='60' height='60' viewBox='0 0 60 60' xmlns='http://www.w3.org/2000/svg'%3E%3Cg fill='none' fill-rule='evenodd'%3E%3Cg fill='%23ffffff' fill-opacity='0.03'%3E%3Cpath d='M36 34v-4h-2v4h-4v2h4v4h2v-4h4v-2h-4zm0-30V0h-2v4h-4v2h4v4h2V6h4V4h-4zM6 34v-4H4v4H0v2h4v4h2v-4h4v-2H6zM6 4V0H4v4H0v2h4v4h2V6h4V4H6z'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E");
}

/* Search bar */
.help-search-wrapper {
  position: relative;
  max-width: 640px;
}
.help-search-wrapper input {
  background: rgba(255,255,255,0.12);
  border: 1px solid rgba(255,255,255,0.20);
  color: white;
  padding: 14px 48px 14px 20px;
  border-radius: 16px;
  width: 100%;
  font-size: 1rem;
  backdrop-filter: blur(8px);
  transition: all 0.25s ease;
  outline: none;
}
.help-search-wrapper input::placeholder {
  color: rgba(255,255,255,0.55);
}
.help-search-wrapper input:focus {
  background: rgba(255,255,255,0.18);
  border-color: rgba(255,255,255,0.35);
  box-shadow: 0 0 0 4px rgba(74,222,128,0.15);
}
.help-search-wrapper button {
  position: absolute;
  right: 6px;
  top: 50%;
  transform: translateY(-50%);
  background: rgba(255,255,255,0.18);
  border: none;
  color: white;
  width: 40px;
  height: 40px;
  border-radius: 12px;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s;
}
.help-search-wrapper button:hover {
  background: rgba(255,255,255,0.28);
}

/* Search results dropdown */
.search-results-dropdown {
  position: absolute;
  top: calc(100% + 8px);
  left: 0;
  right: 0;
  background: white;
  border-radius: 16px;
  box-shadow: 0 20px 60px rgba(0,0,0,0.15), 0 4px 16px rgba(0,0,0,0.06);
  max-height: 400px;
  overflow-y: auto;
  z-index: 50;
  display: none;
}
.search-results-dropdown.show {
  display: block;
}
.search-results-dropdown .result-item {
  display: flex;
  align-items: flex-start;
  gap: 12px;
  padding: 14px 18px;
  border-bottom: 1px solid #f1f5f9;
  transition: background 0.15s;
  cursor: pointer;
}
.search-results-dropdown .result-item:last-child {
  border-bottom: none;
}
.search-results-dropdown .result-item:hover {
  background: #f8fafc;
}
.search-results-dropdown .result-item .icon {
  width: 36px;
  height: 36px;
  border-radius: 10px;
  background: #f0fdf4;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  color: #16a34a;
}
.search-results-dropdown .result-item .info h4 {
  font-size: 0.875rem;
  font-weight: 600;
  color: #1e293b;
  margin-bottom: 2px;
}
.search-results-dropdown .result-item .info p {
  font-size: 0.75rem;
  color: #94a3b8;
  line-height: 1.3;
}
.search-results-dropdown .result-empty {
  padding: 28px 18px;
  text-align: center;
  color: #94a3b8;
  font-size: 0.875rem;
}

/* ── Category Cards ── */
.category-card {
  background: white;
  border: 1px solid #e2e8f0;
  border-radius: 16px;
  padding: 24px 20px;
  transition: all 0.25s ease;
  cursor: pointer;
  position: relative;
  overflow: hidden;
}
.category-card::before {
  content: '';
  position: absolute;
  top: 0;
  left: 0;
  right: 0;
  height: 3px;
  background: #22c55e;
  transform: scaleX(0);
  transform-origin: left;
  transition: transform 0.3s ease;
}
.category-card:hover {
  border-color: #bbf7d0;
  box-shadow: 0 8px 30px rgba(34,197,94,0.10);
  transform: translateY(-2px);
}
.category-card:hover::before {
  transform: scaleX(1);
}
.category-card .icon-box {
  width: 48px;
  height: 48px;
  border-radius: 14px;
  display: flex;
  align-items: center;
  justify-content: center;
  margin-bottom: 14px;
  font-size: 1.25rem;
}
.category-card h3 {
  font-size: 0.95rem;
  font-weight: 700;
  color: #1e293b;
  margin-bottom: 4px;
}
.category-card p {
  font-size: 0.8rem;
  color: #94a3b8;
  line-height: 1.4;
}

/* ── Article Cards ── */
.article-card {
  background: white;
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 20px;
  transition: all 0.25s ease;
  display: block;
  text-decoration: none;
  position: relative;
}
.article-card:hover {
  border-color: #bbf7d0;
  box-shadow: 0 4px 20px rgba(34,197,94,0.08);
  transform: translateY(-1px);
}
.article-card .category-tag {
  display: inline-block;
  font-size: 0.7rem;
  font-weight: 600;
  text-transform: uppercase;
  letter-spacing: 0.05em;
  color: #16a34a;
  margin-bottom: 8px;
}
.article-card h3 {
  font-size: 0.9rem;
  font-weight: 700;
  color: #1e293b;
  margin-bottom: 6px;
  line-height: 1.35;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}
.article-card p {
  font-size: 0.78rem;
  color: #94a3b8;
  line-height: 1.45;
  display: -webkit-box;
  -webkit-line-clamp: 2;
  -webkit-box-orient: vertical;
  overflow: hidden;
}
.article-card .meta {
  display: flex;
  align-items: center;
  gap: 12px;
  margin-top: 12px;
  font-size: 0.7rem;
  color: #cbd5e1;
}

/* ── FAQ Accordion ── */
.faq-item {
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  overflow: hidden;
  background: white;
  transition: border-color 0.2s;
}
.faq-item:hover {
  border-color: #cbd5e1;
}
.faq-item.open {
  border-color: #bbf7d0;
}
.faq-question {
  width: 100%;
  text-align: left;
  padding: 18px 20px;
  font-size: 0.9rem;
  font-weight: 600;
  color: #1e293b;
  background: none;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  transition: color 0.2s;
}
.faq-question:hover {
  color: #16a34a;
}
.faq-question .icon {
  width: 24px;
  height: 24px;
  border-radius: 8px;
  background: #f1f5f9;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
  transition: transform 0.3s ease, background 0.2s;
}
.faq-item.open .faq-question .icon {
  transform: rotate(180deg);
  background: #dcfce7;
}
.faq-answer {
  max-height: 0;
  overflow: hidden;
  transition: max-height 0.35s ease, padding 0.3s ease;
}
.faq-item.open .faq-answer {
  max-height: 400px;
}
.faq-answer-inner {
  padding: 0 20px 18px;
  font-size: 0.85rem;
  color: #64748b;
  line-height: 1.7;
}

/* ── Contact Cards ── */
.contact-card {
  background: white;
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 20px;
  display: flex;
  align-items: center;
  gap: 16px;
  transition: all 0.25s ease;
  text-decoration: none;
}
.contact-card:hover {
  border-color: #bbf7d0;
  box-shadow: 0 4px 16px rgba(34,197,94,0.08);
  transform: translateY(-1px);
}
.contact-card .icon-box {
  width: 44px;
  height: 44px;
  border-radius: 12px;
  display: flex;
  align-items: center;
  justify-content: center;
  flex-shrink: 0;
}
.contact-card .details h4 {
  font-size: 0.85rem;
  font-weight: 700;
  color: #1e293b;
  margin-bottom: 2px;
}
.contact-card .details p {
  font-size: 0.75rem;
  color: #94a3b8;
}

/* ── Chat Slide-Over Panel ── */
.chat-overlay {
  position: fixed;
  inset: 0;
  background: rgba(15,23,42,0.5);
  z-index: 100;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.3s ease;
}
.chat-overlay.open {
  opacity: 1;
  pointer-events: auto;
}
.chat-panel {
  position: fixed;
  top: 0;
  right: 0;
  bottom: 0;
  width: 440px;
  max-width: 100vw;
  background: white;
  z-index: 110;
  display: flex;
  flex-direction: column;
  box-shadow: -8px 0 40px rgba(0,0,0,0.10);
  transform: translateX(100%);
  transition: transform 0.35s cubic-bezier(0.16,1,0.3,1);
}
.chat-panel.open {
  transform: translateX(0);
}
.chat-panel-header {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 20px 24px;
  border-bottom: 1px solid #e2e8f0;
  background: #fafbfc;
}
.chat-panel-header h2 {
  font-size: 1rem;
  font-weight: 700;
  color: #1e293b;
}
.chat-panel-close {
  width: 36px;
  height: 36px;
  border-radius: 10px;
  border: none;
  background: #f1f5f9;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  color: #64748b;
  transition: all 0.2s;
}
.chat-panel-close:hover {
  background: #e2e8f0;
  color: #1e293b;
}

.chat-panel-body {
  flex: 1;
  overflow-y: auto;
  padding: 20px 24px;
  display: flex;
  flex-direction: column;
  gap: 12px;
  scroll-behavior: smooth;
}

.chat-msg {
  max-width: 85%;
  padding: 12px 16px;
  font-size: 0.85rem;
  line-height: 1.55;
  animation: msgIn 0.3s ease-out;
}
@keyframes msgIn {
  from { opacity: 0; transform: translateY(8px); }
  to { opacity: 1; transform: translateY(0); }
}
.chat-msg.user {
  align-self: flex-end;
  background: #15803d;
  color: white;
  border-radius: 16px 16px 4px 16px;
}
.chat-msg.admin {
  align-self: flex-start;
  background: #f1f5f9;
  color: #1e293b;
  border-radius: 16px 16px 16px 4px;
}
.chat-msg .time {
  font-size: 0.65rem;
  opacity: 0.65;
  margin-top: 4px;
}

.chat-input-area {
  padding: 16px 24px;
  border-top: 1px solid #e2e8f0;
  background: white;
}
.chat-input-row {
  display: flex;
  align-items: center;
  gap: 10px;
  background: #f8fafc;
  border: 1px solid #e2e8f0;
  border-radius: 14px;
  padding: 4px;
  transition: border-color 0.2s;
}
.chat-input-row:focus-within {
  border-color: #86efac;
  box-shadow: 0 0 0 3px rgba(34,197,94,0.10);
}
.chat-input-row input {
  flex: 1;
  border: none;
  background: transparent;
  padding: 10px 14px;
  font-size: 0.85rem;
  outline: none;
  color: #1e293b;
}
.chat-input-row input::placeholder {
  color: #94a3b8;
}
.chat-send-btn {
  width: 38px;
  height: 38px;
  border-radius: 10px;
  border: none;
  background: #16a34a;
  color: white;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: background 0.2s, transform 0.15s;
  flex-shrink: 0;
}
.chat-send-btn:hover {
  background: #15803d;
}
.chat-send-btn:active {
  transform: scale(0.93);
}

/* Quick replies in chat */
.chat-quick-replies {
  display: flex;
  gap: 6px;
  padding: 8px 24px;
  overflow-x: auto;
  border-top: 1px solid #f1f5f9;
  background: #fafbfc;
}
.chat-quick-reply {
  white-space: nowrap;
  font-size: 0.75rem;
  padding: 6px 14px;
  border-radius: 20px;
  border: 1px solid #e2e8f0;
  background: white;
  color: #475569;
  cursor: pointer;
  transition: all 0.2s;
  font-weight: 500;
}
.chat-quick-reply:hover {
  background: #f0fdf4;
  border-color: #bbf7d0;
  color: #16a34a;
}
.chat-quick-reply:active {
  transform: scale(0.96);
}
.chat-typing {
  display: none;
  padding: 8px 24px;
  font-size: 0.75rem;
  color: #94a3b8;
  font-style: italic;
}
.chat-typing.show {
  display: block;
}

/* ── Chat FAB ── */
.chat-fab {
  position: fixed;
  bottom: 28px;
  right: 28px;
  z-index: 90;
  width: 60px;
  height: 60px;
  border-radius: 20px;
  background: linear-gradient(135deg, #16a34a, #15803d);
  color: white;
  border: none;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 8px 28px rgba(21,128,61,0.35);
  transition: all 0.25s ease;
}
.chat-fab:hover {
  transform: scale(1.06) translateY(-2px);
  box-shadow: 0 12px 36px rgba(21,128,61,0.45);
}
.chat-fab:active {
  transform: scale(0.95);
}
.chat-fab-badge {
  position: absolute;
  top: -4px;
  right: -4px;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: #ef4444;
  color: white;
  font-size: 0.65rem;
  font-weight: 700;
  display: none;
  align-items: center;
  justify-content: center;
  border: 2px solid white;
}
.chat-fab-badge.show {
  display: flex;
}

/* ── Section spacing ── */
.section-spacing {
  padding-top: 5rem;
  padding-bottom: 5rem;
}

/* ── Responsive ── */
@media (max-width: 768px) {
  .chat-panel {
    width: 100vw;
    border-radius: 0;
  }
  .chat-fab {
    bottom: 20px;
    right: 20px;
    width: 54px;
    height: 54px;
    border-radius: 16px;
  }
  .help-search-wrapper input {
    font-size: 0.9rem;
    padding: 12px 44px 12px 16px;
  }
  .section-spacing {
    padding-top: 3rem;
    padding-bottom: 3rem;
  }
}